Care Co-ordinators

Introducing our Care Coordinators - Tracy & Wes 

Our Care coordinators work as part of the general practice multidisciplinary team (MDT) to identify people in need of support; for example this might be people living with frailty, or with multiple long-term physical or mental health conditions. Care coordinators will work with these patients on a 1-2-1 basis, building trusting relationships, listening closely to what matters to them, and helping them to develop a personalised care plan.

As part of this work, care coordinators will review people’s needs and help to connect them with the services and support they require, whether that’s within the practice or elsewhere – for example, community and hospital-based services. They may support people in preparing for or following up clinical conversations they have with healthcare professionals, to enable them to be actively involved in managing their care and supported to make choices that are right for them.

They will work closely with social prescribing link workers and health and wellbeing coaches, referring people to them and also receiving referrals in return.

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